Job Title: Product Manager
Department: Product Engineering
Basis: Full-time, permanent
Location: Canary Wharf, London - WeWork (Hybrid, Remote)
Reporting to: Director of Product Engineering

About Onetrace 🚀

— Great products start with great people.

Our relentless focus on user experience has been the cornerstone of our growth, helping us become the market-leading software for fire protection subcontractors across the UK.

We’ve grown by staying obsessed with building software that actually works for the subcontractors on the ground; fast, intuitive, and simple to use.

We’re now gearing up for our next chapter - expanding into new trades and taking Onetrace global. We’re bootstrapped, profitable, and driven by a clear mission: to lead the digital transformation for subcontractors, one trade at a time.

Come be part of a team that’s smart, ambitious, and comfortable in the chaos of growth - where your ideas matter, and your work shapes what comes next.

Want to learn more about our journey? Check out our LinkedIn page.

Our Product & Engineering Culture 🌱

We’re not your typical “move fast and break things” company. We believe in building thoughtfully and shipping quality products that genuinely help our customers solve real problems.

We care about those who understand the bigger picture: the operatives on site, the project teams behind them, and the real-world impact of the solutions we ship. You bring curiosity to the “why” behind every problem, not just the “what,” and you take pride in seeing your work translated into tools that help people get their jobs done with less friction.

Subcontractors use Onetrace to prove their work has been carried out compliantly, with full traceability from start to finish. That not only makes their day-to-day smoother and more reliable, it also raises the standard across projects, ultimately leading to safer buildings for everyone to live and work in. And we think that’s something worth getting excited about!

Want to go deeper? 💭

If you’re curious about what it’s really like to build at Onetrace, we’ve written more about our approach, straight from the people you’ll be working with:

Our Product Engineering Culture – by Luca Carangella, Director of Product Engineering, on how we think about engineering and collaboration.
Building Products for Subcontractors – by our Co-Founders, Lewis and Greg, outlining the mindset and manifesto that guide how we build.

The Role 📝

As a Product Manager, you’ll help shape the future of our platform by leading a greenfield module and partnering with founders, engineering, and cross-functional teams to define the vision and deliver initiatives from strategy through to optimisation.

You’ll stay closely connected to customer needs, champion evidence-based decisions through discovery and research, and ensure we focus on the most valuable problems. With significant autonomy, you’ll help guide the development of the roadmap, work with teams to prioritise the backlog, clearly communicate scope and trade-offs, and help refine product processes while fostering a customer-obsessed, data-driven culture.

What you’ll do📌

Strategy & Roadmap

Contribute to shaping and evolving the product roadmap to align with business goals, customer needs, and long-term product vision
Prioritise features, enhancements, and experiments to drive high-value outcomes
Leverage customer insights, research, and market trends to uncover opportunities

Product Development & Delivery

Collaborate across the product lifecycle, from discovery to optimisation, maintaining a continuous discovery mindset
Translate complex problems into clear requirements with engineering and design
Maintain high-quality delivery by managing risks, expectations, and outcomes

Data-Driven Decision Making & Analytics

Analyse user behaviour and product metrics to validate assumptions and guide prioritisation
Conduct user research and usability tests to translate insights into actionable recommendations

Stakeholder Management & Cross-Functional Collaboration

Partner with Engineering, Design, Customer Success, and GTM teams to align priorities and share ownership
Communicate effectively with stakeholders to support feature adoption and decision-making
Ensure operational excellence by identifying and addressing process or technical gaps

Testing & User Experience

Guide QA and user testing to ensure features meet performance, functionality, and usability standards

Who you are 🎯

Essential

Proven experience supporting end-to-end product delivery, contributing across discovery, development, launch, and iteration
Highly effective at product discovery, engaging customers, and validating problem–solution fit
Skilled at turning complex user needs and business goals into clear, actionable product requirements
The ability to engage confidently with engineers and understand system-level implications.
Strong internal and external stakeholder relationship-building skills
Exceptional communication skills (both written and verbal) across all levels of the business
Highly organised, detail-oriented, and skilled at managing both tactical and strategic initiatives
Proactive, collaborative, and able to work autonomously in a fast-paced environment

Desirable

An understanding of agile product management practices
Experience in an early-stage startup environment
Background in B2B SaaS, ideally involving operational workflows

What we offer ⭐

25 days PTO, plus bank holidays
Enhanced parental leave
Private medical insurance with Bupa
NEST pension scheme
Employee assistance programme
Remote work abroad opportunities
Apple MacBook and tech accessories
Onetrace merch, regular team socials and annual company off-sites

Diversity 🫶

Onetrace is committed to diversity in the workplace and is proud to be an equal opportunity employer. If you require a reasonable adjustment, please contact us. All information will be kept confidential and will only be used for applying a reasonable adjustment.

Hybrid guidelines 🚆

We operate a hybrid working model, with a minimum expectation of 2-3 days per week in the office. This is a core part of how the role works and isn’t something we’re flexible on.

Whilst we’re open to conversations about flexibility and individual circumstances, we also want to be realistic about sustainability. Regular long commutes are unlikely to be workable long term, so this will be taken into consideration during the application process.

Please also note: this role will involve customer visits from time to time, which means additional travel may be required.

🐶 Please note that our office is a dog-friendly environment. Candidates should be aware that dogs are present in the workplace, which may include shared spaces. If you have allergies or concerns, please let us know in advance.